Service Facilitation Policy

At Daily Vanakkam, our primary role is to act as a facilitator, connecting users (End Users) with Pandits for religious services and Poojas. We aim to provide a platform that simplifies the process of finding and booking Pandits for various ceremonies, rituals & Poojas. However, it is important to clarify our responsibilities and limitations regarding the services provided by the Pandits..

1. Role as a Facilitator

Daily Vanakkam serves solely as an intermediary platform to facilitate connections between Pandits and End Users. Our responsibility is limited to providing the means for users to access and book Pandits for their religious needs. We do not directly employ or control the Pandits, and they operate as independent service providers.

2. No Liability for Third-Party Actions

By using the Daily Vanakkam platform, you acknowledge and agree that Daily Vanakkam:

  • Is not responsible for the actions, behavior, or conduct of the Pandits who provide services through the platform.
  • Does not assume liability for any form of theft, misbehavior, harassment, sexual assault, or any unlawful actions by the Pandits or any other third-party involved during or after the service provided.

End Users are advised to exercise their own judgment and take necessary precautions when engaging with Pandits through our platform.

 

3. User Responsibilities

While Daily Vanakkam strives to offer reliable and trustworthy Pandits through the platform, End Users are encouraged to:

  • Verify credentials and perform any background checks they deem necessary before engaging a Pandit for services.
  • Take appropriate security measures during the service, especially in private spaces, to safeguard their own safety and belongings.

4. Reporting Misconduct

If an End User experiences or witnesses any misconduct, theft, harassment, or unlawful behavior by a Pandit, they are encouraged to:

  • Report the incident immediately to Daily Vanakkam through our customer support at [6364550146]. We will investigate the matter and take necessary steps, including removing the Pandit from our platform if needed.
  • Contact local law enforcement to file a complaint and pursue any legal action as necessary.

5. No Warranty or Guarantee

Daily Vanakkam does not provide any warranty, express or implied, regarding the quality, reliability, or legality of the services provided by the Pandits. The Pooja description & benefits mentioned in the site are only for marketing Purpose and cannot be treated or considered as assurance . If the pandits are not performing the pooja as per the specific Hindu dharmic rituals, daily vanakkam cannot take any responsibility on the same. The End User acknowledges that the services are provided by independent third parties and assumes all risk associated with engaging such services.

 

6. Indemnity

By using the platform, the End User agrees to indemnify and hold Daily Vanakkam harmless from any claims, damages, losses, or liabilities arising out of:

  • Any dispute or legal action between the End User and the Pandit.
  • Any personal injury, theft, or damage to property occurring during or after the service provided by the Pandit.

7. Limitation of Liability

In no event shall Daily Vanakkam be held liable for any:

  • Direct, indirect, incidental, or consequential damages arising from the use of the platform, services provided by Pandits, or any issues related to the behavior or actions of Pandits.

8. Changes to this Privacy Policy

Daily Vanakkam reserves the right to modify or update this privacy policy at any time. Any changes to the policy will be communicated on this page, and the date of the most recent update will be noted at the bottom of the page.

9. Contact Us

If you have any questions or concerns regarding this privacy policy or how your data is handled, please feel free to contact us at:

  • Email: info@dailyvanakkam.com
  • Phone: 6364550146

Last Updated: 30.09.2024
By using the Daily Vanakkam website and services, you acknowledge and agree to the terms of this privacy policy.

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